Releimage Terms of Service

Effective date: August 19, 2025
Last updated: August 19, 2025

These Terms of Service (the "Terms") govern your access to and use of the websites, applications, and services provided by Releimage ("Releimage," "we," "us," or "our"), including releimage.com and any related tools, features, or content (collectively, the "Services"). By creating an account, clicking "I agree," or using the Services, you agree to be bound by these Terms.

If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity. If you do not agree to these Terms, do not use the Services.

1. Eligibility Accounts

You must be at least 18 years old and able to form a binding contract to use the Services. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately of any unauthorized use. We may refuse, suspend, or terminate accounts at our discretion, including for violation of these Terms.

2. Use of the Services License

Subject to these Terms, Releimage grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your internal business purposes. You agree to comply with all applicable laws, including MLS/ILS, brokerage, advertising, and consumer protection rules.

3. Your Content

"Content" means photos, images, meta project names, and other materials you upload or provide to the Services. "Outputs" means the processed results generated by the Services from your Content. You retain all rights to your Content and Outputs, subject to these Terms. You grant Releimage a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and create derivative works of Content as necessary to provide the Services. We do not use your Content or Outputs to train general-purpose AI models without your explicit consent. You are solely responsible for obtaining all necessary permissions and rights to upload, process, and use Content and Outputs.

4. Acceptable Use

You agree not to use the Services for unlawful activities or to infringe any third-party rights; upload Content that is illegal, harmful, deceptive, or invasive of privacy; misrepresent properties by materially altering permanent features; probe, scan, or test the vulnerability of the Services; reverse engineer or attempt to extract source code or model weights; or use automated means to scrape or access the Services except through documented APIs.

5. Service Description & AI Disclosures

The Services use AI to remove or minimize small, non-structural visual distractions and to apply light global adjustments. We do not intentionally alter permanent features or room geometry. Outputs may be inaccurate or incomplete and are intended to assist with marketing imagery. You are responsible for verifying Outputs for accuracy, truthfulness, and compliance with applicable rules.

6. Third-Party Services

The Services may integrate with or depend on third-party platforms. Your use of third-party services may be subject to their terms and privacy policies. Releimage is not responsible for third-party services.

7. Plans, Fees, Payments, and Taxes

Certain features require payment of fees as described at purchase or in your plan. Fees are non-cancellable and non-refundable except as required by law. You authorize us to charge your payment method for all fees. Subscriptions automatically renew unless canceled before the end of the current term. Fees are exclusive of taxes, and you are responsible for all applicable taxes.

8. Refunds

Because image processing is immediate and irreversible, we generally do not offer refunds for completed processing. If an Output fails to meet the documented scope, we may, at our discretion, reprocess or credit your account. This remedy is your exclusive remedy for processing issues.

9. Intellectual Property Feedback

The Services, including software, models, and documentation, are owned by Releimage and its licensors and are protected by intellectual property laws. If you provide suggestions, ideas, or feedback, you grant Releimage a perpetual, irrevocable, worldwide, sublicensable, royalty-free license to use and exploit the Feedback without restriction.

10. Confidentiality

Each party will protect the other's Confidential Information and use it only for the purpose of performing under these Terms. Confidentiality obligations do not apply to information that is public, already known, independently developed, or legally obtained from a third party.

11. Security

We implement administrative, technical, and physical safeguards designed to protect personal information and Content. No method of transmission or storage is perfectly secure; you are responsible for your account security practices.

12. Privacy

Our collection and use of personal information are described in our Privacy Policy, which is incorporated by reference. By using the Services, you acknowledge our privacy practices.

13. MLS/ILS and Advertising Compliance

You are solely responsible for ensuring that your use of Outputs complies with applicable MLS/ILS, brokerage, and advertising rules, including any requirements to disclose AI-enhanced imagery and to avoid materially misleading representations. Releimage provides optional disclosure tools, but you must determine appropriateness and adequacy for your jurisdiction.

14. Beta Features

We may offer features labeled as alpha, beta, or preview. Beta Features are provided "AS IS" for evaluation without any warranties, support, or indemnities and may be modified or discontinued at any time.

15. Warranty Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS. RELEIMAGE AND ITS LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: IN NO EVENT WILL RELEIMAGE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, COVER, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, GOODWILL, OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO RELEIMAGE FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

17. Indemnification

You will defend, indemnify, and hold harmless Releimage and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses arising out of or related to: your Content or Outputs; your use of the Services; your violation of these Terms or applicable law; or any allegation that Content or Outputs infringe third party rights or applicable rules.

18. Suspension and Termination

We may suspend or terminate your access to the Services immediately if we believe you violated these Terms or if your use poses a risk to the Services, other users, or third parties. You may terminate at any time by closing your account. Upon termination, your right to use the Services ceases, but certain sections survive.

19. Changes to the Services

We may modify or discontinue all or part of the Services at any time, with or without notice, provided that we will not materially reduce core paid features during a pre-paid term without providing a pro-rata credit or substantially similar alternative.

20. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice and update the Effective Date. Your continued use of the Services after the changes become effective constitutes your acceptance.

21. Dispute Resolution; Governing Law; Arbitration

These Terms are governed by the laws of the State of Florida. Any dispute will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The seat of arbitration will be Miami-Dade County, Florida. YOU AND RELEIMAGE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN INDIVIDUAL CAPACITY AND NOT AS A CLASS ACTION.

22. Miscellaneous

These Terms constitute the entire agreement between you and Releimage regarding the Services. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets. If any provision is found unenforceable, the remaining provisions will remain in full force and effect.

23. Copyright; DMCA

If you believe that material on the Services infringes your copyright, please send a notice to our designated agent: dmca@releimage.com. Your notice must include your signature, identification of the work and material claimed to be infringing, your contact information, and statements of good-faith belief and accuracy under penalty of perjury.

24. Contact

For questions about these Terms, contact legal@releimage.com or support@releimage.com. By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

For questions about these terms, contact us at legal@releimage.com